文章摘要
男护士的情绪劳动、情感耗竭及离职意愿调查与相关性研究
Investigation and correlation studies about emotional labor,emotional exhaustion and turnover intention of male nurses
投稿时间:2016-04-06  修订日期:2016-04-06
DOI:
中文关键词: 男护士;情绪劳动;情感耗竭;离职;职业倦怠
英文关键词: male nurses ;emotional labor;emotional exhaustion; turnover; job burnout
基金项目:济宁医学院科研计划项目(JY2015RW006)
作者单位邮编
杨莉* 济宁医学院护理学院 272067
杜琳 济宁医学院护理学院 
柳秋实 济宁医学院护理学院 
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中文摘要:
      目的 调查男护士的情绪劳动、情感耗竭及离职意愿,探讨三者之间的相关性。方法 选择210名在职男护士作为研究对象,采用情绪劳动量表、情感耗竭量表与离职意愿量表对其进行问卷调查。结果 情绪劳动各维度得分由高到低依次为深层扮演、情绪表达要求、表层扮演。情感耗竭总分20.02±11.77,与常模比较,低于常模。离职意愿各维度得分从高到低依次为离职意愿3、离职意愿2、离职意愿1。情绪劳动与情感耗竭呈显著正相关,其中表层扮演维度与情感耗竭正相关显著,情绪表达要求维度与情感耗竭正相关;情绪劳动的深层扮演维度与离职意愿总分呈显著负相关,与离职意愿1、2负相关显著,与离职意愿3呈负相关;情感耗竭总分与离职意愿总分呈显著正相关,情感耗竭总分与离职意愿1,2正相关性显著。结论 男护士情绪劳动总体处于中等水平,工作中情绪表达采用深层扮演策略较多;男护士情感耗竭程度总体低于常模;男护士离职意愿总体处于较低水平。男护士情绪劳动、情感耗竭、离职意愿两两之间有相关性。
英文摘要:
      Objective To investigate the work status of male nurses,probe the relationship between emotional labor,emotional exhaustion and turnover intention .Methods 210 male nurses were selected by convenienceSsampling. Qestionquire of emotional labor scale,emotional exhaustion scale and Turnover intention scale were used to investigate the work status.Results From high to low on the scores of different dimentions of emotional labor were respectively deep acting, emotional expression, surface acting.The total scores of emotional exhaustion scale were 20.02±11.77, that was statistic lower than normal values.The scores of turnover intention scale from higher to lower were respectively third turnover intention, second turnover intention and first turnover intention. There were positive correlation in emotional labor and emotional exhaustion, and positive correlation were also found in surface acting dimention and emotional exhaustion, emotional express dimention and emotional exhaustion. Negative correlation were found in deep acting dimention of emotional labor and total scores of turnover intention scale. first , second and third dimention of turnover intention were also significantly negative correlation.Positive correlation were also found in total scores of emotional exhaustion and turnover intention, the result were same in total scores of emotional exhaustion and first ,second dimention of turnover dimention.Conclusions Emotional labor of male nurses were in middle level, strategy of deep acting to express emotion in nursing were usually used; Extent of emotional exhaustion in male nurses were lower than normal values;The turnover intention of male nurses were in lower level.Emotional labor,emotional exhaustion and turnover intention of male nurses, each other had correlations.
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